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Senior Analyst, Revenue Management in Miami, FL at Royal Caribbean

Date Posted: 1/18/2019

Job Snapshot

Job Description

Position Summary:

Revenue Management is responsible for both strategic and tactical initiatives related to revenue maximization.  As a member of the Revenue Management Department, you will have the opportunity to set strategic direction, determine pricing, create promotions, and explore new distribution opportunities. You will create and own the implementation of a business plan and product strategy.  You will have exposure to senior management and work closely with Sales, Marketing, Trade Support and Services and Reservations.


Essential Duties and Responsibilities:

  • Responsible for decisions that drive in excess of $400M in annual net ticket revenue, including development of the annual plan and monthly forecasts of net ticket revenue, as well as leading a team of analysts to manage pricing and inventory in order to achieve revenue goals.
  • Responsible for development and communication of a strategic business plan for each product.  This includes determining strategies on pricing, implementation of promotions, global guest sourcing, currency management and maximization of occupancy.  Also responsible for developing strategic and tactical responses to changes in competitive deployment, pricing and strategy.
  • Responsible for management and implementation of business plan including reviewing strategies and current demand to ensure strategy is on target.  This includes analyzing and developing action plans in response to changes in micro-economic trends for assigned inventory, as well as the broader industry.
  • Communicate status of current business environment and strategies regarding assigned products to Sales, Marketing, International, and Fleet Operations.
  • Determine and implement strategic pricing for each category and sailing for all new deployment.
  • Train, develop, and provide ongoing guidance and support to a team of analysts in setting prices and managing inventory.  This will include regular coaching and mentioning, including regular one-on-one sessions with product analysts and administrators.
  • Lead major cross functional initiatives.
  • Plan and coordinate strategies with Sales, Marketing, Trade Support, and Air/Sea to improve future revenue performance.
  • Maintain, optimize and create analytical tools, including understanding of demand trends and booking curves by key segments, finding efficiencies and identifying opportunities for process improvement.


Job Requirements


  • Masters of Business Administration (MBA) or Master’s Degree (MA) preferred
  • Bachelor’s degree (BA) from four-year College or university required with focus in quantitative discipline preferred
  • Two to four years related experience in financial / business analysis or related field required
  • Must be able to demonstrate understanding of revenue management concepts and tools and demonstrate understanding of basic economics
  • Previous experience with Sales or Marketing preferred
  • Previous experience in implementing system enhancements and decision making tools
  • Demonstrated experience in project management
  • Previous experience with leading a team and coaching preferred
  • Demonstrated ability to develop and deliver high quality, clear and concise presentations required


Knowledge and Skills:

  • Demonstrated aptitude for problem solving and problem identification. 
  • Ability to collect, analyze and interpret revenue performance data
  • Ability to make strategic and tactical decisions with large financial impacts with minimal supervision
  • Ability to structure logically quantitative analyses of complex issues
  • Strong written and verbal communication skills and ability to work in global environment
  • Proficiency in Excel, Brio Intelligence/Hyperion Studio, Word, and PowerPoint required and ability to manipulate data essential
  • Knowledge of reservations system and revenue management data preferred but not required
  • Attention to detail required
  • Willingness to accept immediate product and project responsibility
  • Ability to operate in a team environment
  • Excellent interpersonal skills and demonstrated maturity
  • Ability to teach and coach
  • Ability to manage multiple projects and responsibilities at once