Market Sales Manager Celebrity Cruises in San Diego, CA at Royal Caribbean

Date Posted: 12/5/2019

Job Snapshot

Job Description

This San Diego based position covers San Diego, Las Vegas and the state of Hawai'i.  

Position Summary:

  • Responsible for profitable revenue generation from assigned retail travel agency accounts producing $50,000-$750,000 in current annual revenue with Celebrity Cruises to meet or exceed corporate growth goals. Essential Duties and Responsibilities: Builds and maintains relationships with decision-makers at current individual accounts within territory with a significant focus on affluent zips in assigned target market
  • Works with Director of Market Sales and Regional team to analyze and develop opportunities within territory.
  • Develops territory account plans and marketing/promotional strategies for assigned account base
  • Responsible for complete knowledge of all Celebrity Cruises products, services, and brand representation.
  • Analyzes sales data in order to present monthly and quarterly business reviews with select accounts across territory
  • Works with Strategic Market Manager handling HQ roll-up accounts to analyze and develop opportunities and targeted initiatives
  • Gathers and communicates reporting on customer business profile (ROI, cost of sale, yield, retention, automation)
  • Develops brand champions ensuring customers are kept up to date with the latest information on itineraries, pricing and product enhancements
  • Achieves Booked Guest and APD goals for San Diego Intensification Market
  • Works with Regional Marketing Manager to take advantage of intensification marketing opportunities by identifying and securing partnership with best trade accounts
  • Identifies and recommends to Regional Marketing Manager local events and media opportunities for assigned Intensification Market
  • Works intensification market consumer event activations (including evenings and weekends), achieving lead generation goals
  • Targets high value intensification market zip codes by partnering with agencies to segment their databases to reach FTC/FTB consumers
  • Supports National Account events and Trade Organization (ASTA, NACTA, PATH, etc.) functions in assigned intensification market.
  • Market Sales Manager will perform other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Job Requirements


• Minimum 3 to 5 year outside sales experience required 

• Travel industry preferred   

• Must be able to travel and live in assigned territory. 

• Established success and proven proficiency in the core competencies 

• Bachelor's degree preferred, or combination of education and experience. 

Knowledge and Skills: 

• Ability to use advanced business and sales knowledge to make decisions, use sound judgment, negotiate effectively and get results. 

• Ability to use multiple communication and interaction methods to collaborate effectively, get results with others and develop customer champions.  Ability to display the highest level of personal integrity, takes responsibility for personal and organizational results, and proactively develops greater ability. 

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.


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